Your website must only be about your company and the services that it offers.

You must not use your website to promote other businesses.

You must not use your website to deride other businesses or individuals.

You must not add pages or extra information to your website that are nothing to do with your core business, i.e. if you’re an electician you must not
use your website to try and advertise your latest novel or your mother’s coffee morning!

You must not use your website for political groups, pressure groups, ideology groups, groups associated with adult materials or any company
that we feel would not be compatable with our role as an all age family website provider or we feel represents a movement away from our core values.

If you make any significant changes to your website then you must tell us. We can then make, not just a server backup of your site, but a quick restore image copy of your page. This ensures that, if ever you make a mistake on  your page, we can quickly put it back to how it was when it was last working well.

If you have decided to have full access to your website, rather than just to add posts, and you make mistakes and delete pages or page items and therefore suffer a loss of information of website style then –

TexturedWeb can put the website back together for you. We have a copy of your origianl pages so we can put them back to how they were.

If however, you’ve made a lot of recent changes and you lost your work before we could make a copy of your changes then TexturedWeb would not be liable for your mistakes.

If you make mistakes that cost us a lot of time to fix, then there may be a charge for the amount of time spent fixing your website – though we do not expect this to happen as, in theory, we should have copies of all of your work if all procedures have been followed by you.

You must pay for your website hosting and support prompty at the start of each finanical year, which is in April.

If you move to another website provider after paying the yearly contract renewal then the money is NOT refundable. We only have a yearly contract so that, if you do wish to move to another provider, you can plan this carefully to coincide with the renewal date. Sudden decisions to move mid year do not qualify you for a refund.

We haven’t had any of our clients ever behave disrespectfully towards us. However,  we must keep our staff safe so we have to put these rules in place. We expect our clients to conduct themselves in a professional manner at all times. We will not accept any abusive language or agressive behaviour. Such activities would bring about an immediate breach of contract, without hosting and support refund or obligation to give up the www address that we host for them, along with a general communication ban agaist that company.

We setup a www address for your site on our secure server.

Once the www address is in place it won’t take us long to have the new site in place, be that a template site or a blank install for a bespoke site.

We either visit you or send a series of emails asking for specific information. Once you have replied we will have all of the data we need to populate your website.